Refund policy
Return & Refund Policy
At Minimal Silver Co, customer satisfaction is extremely important to us. If you are not completely satisfied with your purchase, we offer a simple and hassle-free return process.
30-Day Return Policy
We accept returns within 30 days from the date your order is delivered.
To be eligible for a return:
- Items must be unused and in original condition
- Products must be returned in original packaging
- Proof of purchase or order confirmation is required
Free Returns
We proudly offer free returns for eligible orders worldwide.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Personalized or customized products
- Final sale items
- Items damaged through misuse or improper handling
Refund Process
Once your return is received and inspected, we will notify you regarding the approval status of your refund.
Approved refunds will be issued to your original payment method within 5–10 business days.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with clear photos of the issue.
Return Shipping
For approved returns, return shipping costs are covered by Minimal Silver Co.
Contact Information
For return assistance, contact us at: